We are now accepting appointments for most eye care needs.
Because healthcare facilities have increased availability of personal
protective equipment and capacity, the previous restrictions around
urgent care only have been revised.
Eye Associates of Tucson is committed to meeting or exceeding the
CDC guidelines for patient and healthcare worker safety. See below
for more on how we are providing a safe and healthy clinic and
We have designated the following clinics to remain open. The other
locations will be temporarily closed.
Cleaning, cleaning, and more cleaning
Disinfecting surfaces is one key way to minimize the spread of
viruses, according to the Center for Disease Control and
Prevention (CDC) and the World Health Organization (WHO). From
clinics and surgery centers to our business offices and call center,
here are some ways EAOT is working to ensure a healthy experience
using EPA and OSHA approved virus-killing products:
Facilities – All of our facilities adhere to strict infection control
policies in accordance with the CDC recommendations. EAOT has
increased its regular infection control cleaning program, including high\
traffic areas, door handles, phones and other frequently touched
Check-in – While touch screens are convenient, they require
customers to touch the same surface that others have. That’s why
we’re disinfecting mobile check-in tablets between patients.
Treatment areas – In addition to the waiting room and check-in
areas, EAOT has increased the cleaning schedule of treatment areas,
making supplies readily available to our teammates for spot or more
frequent cleaning and more seat cleaning in the process.
Hand Sanitizer access to patients
Simple personal hand hygiene including frequent hand washing and
not touching one’s eyes, nose or mouth is essential to minimizing the
spread of the COVID-19 and other viruses. While we know many
patients are following this guidance, here are some other ways EAOT
is assisting patients with ways to stay clean:
Hand sanitizers – EAOT has hand sanitizers at all check-in and
check-out counters, as well as mounted dispensers throughout the
Arming employees with facts and supplies
Eye Associates of Tucson employees are the foundation of our
success – their health, safety and knowledge are paramount. Here are
some ways we’re supporting employees so they can better support
Supplies – Providing hand sanitizer, gloves and other protective
equipment, particularly for those who engage directly with patients,
and masks for use by ill patients, their caretakers or employees who
are in close contact with ill patients.
Information – EAOT is continuously communicating with
employees about evolving CDC, the Association for Professionals in
Infection Control, and WHO guidance. General updates and rolespecific guidance are being provided to employees regularly.
How can you help?
We are asking that you help us keep Eye Associates of Tucson a
healthy environment by following the CDC’s prevention
• Patients and necessary guests are required to wear a face covering while in the facility. Acceptable face coverings:
• Bandana, scarf, cloth face mask (multilayers, covering their
nose and mouth and behind ears or head).
• When you enter our facility we will ask to take your temperature.
• We will ask that guests wait outside the facility or in the car.
• We will offer you the opportunity to wait in the car as well. We
will call your cell phone when we are ready for you.
• Know the symptoms: Symptoms may appear 2-14 days after
exposure and may include fever, cough, and shortness of breath.
• Please call and change your appointment and stay home when
you are sick or exhibiting early symptoms of illness.
• Avoid close contact with people who are sick.
• Cover your cough or sneeze with a tissue, then dispose of the
tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces like
doorknobs, and handles using a household disinfectant on a regular
• Please use the provided hand sanitizer when entering and
exiting Eye Associates of Tucson.
• Wash your hands frequently with soap and water for at least 20
seconds before eating; after going to the bathroom; and after blowing
your nose, coughing or sneezing.
• If soap and water are not readily available, use an alcohol-based
hand sanitizer containing at least 60% alcohol. Always wash hands
with soap and water if hands are visibly dirty.
• Be prepared and informed on COVID-19 by obtaining regular
updates at www.cdc.gov.
Remembering what we’ve learned from other global outbreaks
COVID-19 isn’t the first epidemic we’ve faced, and what we’ve learned
from H1N1 and Ebola has helped prepare us to take care of patients
today. While every health event has unique elements, the adjustment
EAOT has made in the past continue to pay dividends for managing
COVID-19. These include equipping locations with Universal
Precaution Kits, hand and surface sanitizers and other items, in
accordance with CDC recommendations, so employees can maintain
their own health and the health of those patients should a patient
show signs of infection.
While no one can predict with certainty whether Arizona will be
impacted by the coronavirus, we are monitoring the situation and
preparing to the best of our ability to keep our patients and employees healthy. Please feel free to contact us with any questions you might
We value you and your family! Thank you for doing your part by
following the CDC recommendations and those set forth by Eye
Associates of Tucson.
Your team at Eye Associates of Tucson